Nan was left grieving when the Aldi store clerk offered to help her pay for her Christmas purchases.
Carol Parker, 63, was visibly upset when she walked into the Aldi store on Christmas Eve in Wirral, Merseyside.
Grandma had lost £ 500 from a Christmas trip to Wales that was canceled due to Covid restrictions. Liverpool Echo Reports.
She and her husband Stephen have booked a one-week vacation for Carol’s birthday in a stationary caravan in North Wales.
But two hours after their arrival on December 19, however, it was announced that Wells would go into lockdown from midnight due to the high incidence of COVID-19, instead of December 28 as originally planned.
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This meant the couple had to turn around and head straight back to their home in Woodchurch near Birkenhead, Merseyside.
To make matters worse, the caravan owner refused to return the £ 500 he had already paid.
When Carol went shopping at her local store a few days later, she burst into tears and was comforted by the staff.
The shopper, who has eight grandchildren and three grandchildren, was stunned when the worker offered to pay her to shop to encourage her.
She said, “When I went to Aldi tonight to get some chops, I burst into tears because I was so upset.
“One of the workers who was filling the shelves could see that I was upset and asked if I was okay?” I told her what happened.
“When I got to the treasury, I was told that the young woman who works there paid for part of my purchases.
“It wasn’t because there was no money and I didn’t ask her to. She just wanted to encourage me.
“I was amazed. What a beautiful person she had loved her family would do something like that to help me.”
Carroll initially hoped she could get all or some of the money back.
But she later found out that there was a clause in the agreement that meant this was not possible.
She added, “My husband and I had a difficult year, so we decided to go with my birthday on December 19 and Christmas.
“Two hours after we arrived there was a lockdown in Wales so we all had to leave.
“The owner said that we will not get back 500 pounds because she lost her business because people could not return.”