Footage surfaced of a Ryanair rider interfering to pay the luggage fees for a mother of three with an oversize suitcase.
The man offered to pay the £ 50 bill to put her suitcase in custody after staff deemed it too large for the cabin as passengers were preparing to board a flight from Ibiza to Stansted.
A passenger filmed the last moment he arrived at the office after seeing the mother’s ordeal.
The mother, who only gave her name as Stephanie, told MailOnline that at first airport staff told her there would be no need to check the bag – only to be told later that it was too big.
“The plane was half full, so I didn’t understand why they couldn’t take my bag or put it in a hold,” she said.
‘I was told I had to pay with the card but I only had money with me, so paying it was impossible. I don’t travel much and it’s been a long time since I’ve been on the plane, in addition to everything that happens, you can see in the video that I’m very worried.
In the footage, the man is seen walking towards Stephanie before saying, ‘It’s okay, it’s okay. Don’t worry I will pay you.
The mother of three, who lives in Ibiza but was visiting the UK to meet the family on 17 October, added that she tried to contact the man but was told he wanted to remain anonymous.
If not, I wouldn’t have been able to take my kids away for the weekend. Once we got on the plane, he was a few rows away from me and I wanted to hug him, but because of Covid I couldn’t.
“I just want to have a conversation with him because I don’t think he realizes how nice the gesture was and how much it means to me.”
The passenger who posted the footage on social media said: “ Well done to this young hero for paying the ridiculous Ryanair luggage toll for a miserable mother traveling with three kids (she didn’t get any indulgence from the ground staff)
“The trip from Ibiza to Stansted was half empty, and I’m not sure what difference a few centimeters would make.”
‘Great kid, isn’t it? No idea of his identity, he kept himself for himself and acted with honor and discreetly without fuss.
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