Thomas Cook is back with the holiday sale after nearly a year of a dramatic meltdown that forced British authorities to repatriate 150,000 vacationers and fire 9,000 people from their jobs.
Sky News revealed last week how a former major shareholder, who bought the fallen travel brand for £ 11m, was Relaunch Thomas Cook As an online travel company only.
Fuson, the Chinese company, said it plans to turn Thomas Cook into a “global success story” as it opens for reservations, despite immediate challenges. Corona Virus The crisis created severe disruptions for the sector and aviation in particular.
Thomas Cook said he was only selling flights and holidays to destinations not currently covered by UK quarantine restrictions – with the self-isolation system being blamed by airlines for reduced customer demand after the lockdown.
The company has moved to boost confidence in its fledgling business by insisting that reservations be protected under the updated Atoll scheme.
The compensation car has been financially put to its knees with more than 320,000 claims settled after the old one Thomas Cook collapsed on September 23, 2019.
that He triggered a £ 100m customer return which he called Operation Matterhorn.
Alan French was Thomas Cook Group’s director of strategy at the time.
Now the CEO of the new project, he said: “What happened last year was a tragedy on a personal level for many thousands of my former colleagues, business partners and of course our loyal customers.
“The flexibility and passion that continues to be felt in the Thomas Cook brand reflects the great commitment and professionalism of these former colleagues.
“We are very much in debt and hope to have their support as we look to take the brand into a new era.”
Of the new future, he said: “We have reinvented one of the most recognizable names in British travel.
“Our new business will combine great customer service in the UK with an updated operating model that’s protected by Atol and backed by a multi-billion dollar organization.”
“We are starting now with a clear awareness of the short-term challenges that the epidemic poses.
“We and our Fosun supporters are taking a long look and want to offer selection, customization, and 24/7 customer service for families who want to travel now and in the future.”